Accessibility Staff Training for Specific Roles

It makes sense to assign training for your employees based on the goals they are expected to achieve. While you want to incorporate some accessibility topics into your overall internal staff development programming, keep in mind that not all training has to take place in-house. Some organizations let their accessibility teams or individuals find external training on their own, and professional consultants are also available for hire, or to conduct internal trainings.

In either case, here are some typical job roles and the accessibility training they should ideally receive:

Leadership

  • Facilitates accessibility buy-in across your organization
  • Sets the tone for your organization’s accessibility mindset
  • Makes it easier to establish goals and acquire accessibility-related resources

Recommended Resources:

Follow—and Join—the Accessibility Leader

Accessibility: Making the Business Case for Employers

Communicating Your Commitment to Accessibility

TechCheck: Accessibility Benchmarking for Your Workplace

Measuring and Evaluating Progress

Disability Inclusion Basics

Digital Accessibility Basics

Professional Development

Hiring Accessibility Consultants

Human Resources 

  • Utilizing accessible job applications and other HR infrastructure tools
  • Coordinating accessibility needs for new hires with employees, colleagues, and supervisors
  • Recruiting applicants with disabilities

Recommended Resources:

TalentWorks: Recruiting and Accessibility

Introduction to Inclusive Talent Acquisition

Disability Inclusion Basics

Digital Accessibility Basics

Professional Development

CIO and Procurement Officers

  • Communicating with vendors about accessibility policies
  • Building accessibility into procurement processes and the ICT lifecycle
  • Requesting and evaluating Voluntary Product Accessibility Templates, the tool vendors use to create Accessibility Conformance Reports (ACR)
  • Responding to assistive technology requests
  • Remediation planning

Recommended Resources:

Buy IT!—Your Guide to Purchasing Accessible Technology

TechCheck: Accessibility Benchmarking for Your Workplace

Disability Inclusion Basics

Digital Accessibility Basics

Professional Development

Information Technology, Web Development and Design

  • Understanding accessibility standards
  • Carrying out accessibility testing (automated and manual, including AT and user testing)
  • Finding and using both general and platform-specific accessibility tools and methods
  • Documenting accessibility issues
  • Understanding the interoperability of assistive technologies with current workplace technologies in place

Recommended Resources:

Web Accessibility

Buy-IT: Your Guide to Purchasing Accessible Technology

Disability Inclusion Basics

Digital Accessibility Basics

Professional Development

Hiring Accessibility Consultants

Marketing and Public Relations

  • Promoting the marketing value of accessibility and universal design
  • Marketing successes related to accessibility practices
  • Communicating about accessibility to internal and external audiences
  • Professional development

Recommended Resources:

Disability Inclusion Basics

Digital Accessibility Basics

Professional Development

Communicating Your Commitment to Accessibility

Accessibility: Making the Business Case for Employers

Legal Counsel and Regulatory Staff

  • Understanding laws, regulations, and cases that pertain to your organization’s accessibility responsibilities
  • Staying aware of legal and regulatory developments

Recommended Resources:

Accessible Technology and the Law

How is the Department of Justice Addressing Website and ICT Accessibility?

Policy Matters: Public Policy and Accessible Workplace Technology

Disability Inclusion Basics